Returns Policy

Returns PolicyReturns Policy main imageReturns Policy image

WHAT can be returned:
Any product you purchase from us can be returned within two (2) weeks of receiving the products.

WHERE to return items:
Products can be returned to our office at Police Academy Road, Paynesville, Liberia. Please call +231770537635 or email info@jpalmliberia.com if you need further information.

HOW to return items:
To return items, please ensure that the products are in the same condition within which you purchased them. Also, please include the invoice/ receipt you received when the products were delivered to you.

SHIPPING for returns:
We can pick up any items you'd like to return, for a fee of L$150 if you are in Liberia. If you are not in Liberia, please ship to:

JPL Consumer, Inc.

Police Academy Road

Paynesville, Liberia


Refunds:
Once your items are satisfactorily returned, we will refund you for the full amount you paid, using the same payment method you used when you placed your order.

Packing materials:
Items need to be in original packaging.